Terms of Service

Last Updated: August 5, 2026 Welcome to Xorofy. These Terms of Service (“Terms”) govern your access to and use of the Xorofy website, platform, applications, features, and related services (collectively, the “Services”). Xorofy is an AI-powered Applicant Tracking System designed to help organizations attract, assess, and hire candidates through recruitment automation, candidate management, AI-powered screening, job posting, interview management, and related functionality. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use the Services.

1. Definitions

For purposes of these Terms: “Xorofy,” “we,” “us,” or “our” refers to Xorofy and its operating entity, Impetus Systems (Pvt.) Ltd., as applicable. “Customer” means an organization, employer, recruiter, or other entity that subscribes to or otherwise uses Xorofy for recruitment and talent acquisition purposes. “User” means any person who accesses or uses the Services, including Customer administrators, recruiters, hiring managers, interviewers, candidates, applicants, and other authorized users. “Candidate” means an individual whose information, application, resume, profile, or recruitment activity is submitted to or processed through Xorofy. “Customer Data” means information, documents, resumes, job descriptions, candidate information, recruitment records, communications, and other content submitted, uploaded, or otherwise provided to Xorofy by or on behalf of a Customer or its Users. “AI Features” means features of Xorofy that use artificial intelligence or machine-learning technologies, including AI-powered resume screening, candidate matching, recommendations, chatbot functionality, and AI-generated recruitment content.

2. Eligibility and Acceptance

You may use the Services only if you are legally capable of entering into a binding agreement under the laws applicable to you. If you are accessing or using Xorofy on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you are a Candidate accessing Xorofy through an invitation, application link, career portal, or recruitment process initiated by a Customer, your use of the relevant Services is also subject to these Terms and the applicable privacy practices.

3. Xorofy Services

Xorofy provides a cloud-based, software-as-a-service recruitment platform that may include features such as:

• Candidate and recruiter portals
• Job creation and job posting
• Candidate application management
• Resume and profile management
• AI-powered resume screening and candidate matching
• AI-generated job descriptions and recruitment content
• Candidate search and filtering
• Recruitment workflows and approval processes
• Interview scheduling and management
• Online interview integrations
• Candidate assessments and tests
• Recruitment dashboards and analytics
• Offer management
• Candidate communication and notifications
• Recruitment automation
• Integrations with third-party platforms and services

The specific features available to a Customer may depend on the applicable subscription plan, configuration, product version, or commercial agreement. Xorofy reserves the right to modify, enhance, replace, or discontinue features of the Services from time to time, provided that such changes do not materially reduce the core functionality of a paid subscription during its applicable subscription period.

4. SaaS and Account Access

Xorofy is provided as a cloud-based SaaS service. Customers receive a limited, non-exclusive, non-transferable right to access and use the Services during their applicable subscription period. Customers are responsible for:

• Maintaining the confidentiality of account credentials;
• Ensuring that authorized Users access the Services only through their assigned accounts;
• Providing accurate and current account information;
• Managing User permissions and access levels;
• Ensuring that Users comply with these Terms; and
• Promptly notifying Xorofy of any unauthorized access or suspected security incident.

You must not share account credentials with unauthorized individuals or attempt to access accounts belonging to another User.

5. Customer Data

Customers retain ownership of Customer Data submitted to the Services. Customers are responsible for ensuring that they have all necessary rights, permissions, consents, and lawful bases required to collect, upload, process, and use Candidate Data and other personal information through Xorofy. By submitting Customer Data to Xorofy, the Customer grants Xorofy the limited rights necessary to host, store, process, transmit, display, and otherwise use that data solely for the purpose of providing, maintaining, securing, and supporting the Services. Xorofy does not claim ownership of Customer Data. Customers are responsible for determining how Candidate Data is collected and used within their recruitment processes and for complying with applicable employment, privacy, data protection, and recruitment laws.

6. Candidate Information and Recruitment Processes

Candidates acknowledge that their information may be submitted to Xorofy by themselves, by a Customer, or through a recruitment process initiated by a Customer. Xorofy generally provides the technology through which recruitment activities are conducted. The Customer is responsible for its recruitment decisions, communications, selection criteria, employment practices, and compliance with applicable laws. Xorofy does not guarantee that a Candidate will be contacted, shortlisted, interviewed, selected, or employed as a result of using the Services.

7. Artificial Intelligence Features

Xorofy may provide AI-powered functionality to assist Customers and Users with recruitment-related activities. AI Features may include:

• Resume screening;
• Candidate matching;
• Candidate recommendations;
• Job description generation;
• Recruitment content generation;
• Candidate search and ranking;
• AI chatbot functionality; and
• Other AI-assisted recruitment capabilities.

AI-generated outputs are intended to assist Users and should not be treated as a substitute for professional judgment or independent decision-making. Customers and Users are responsible for reviewing AI-generated results before relying on them, particularly where such results may affect employment opportunities or other significant decisions. Xorofy does not guarantee that AI-generated outputs will always be accurate, complete, unbiased, current, or suitable for a particular recruitment decision. Customers remain responsible for ensuring that their use of AI Features complies with applicable laws and regulations relating to employment, discrimination, privacy, data protection, and automated decision-making.

8. AI Limitations and Human Oversight

AI Features may occasionally produce inaccurate, incomplete, inconsistent, or inappropriate results. Accordingly, Users should independently evaluate candidate information and use appropriate human oversight when making recruitment or employment decisions. Xorofy should not be used as the sole basis for making decisions that may materially affect an individual’s employment, compensation, promotion, termination, or other significant employment-related outcome without appropriate human review.

9. Acceptable Use

You agree to use the Services only for lawful and legitimate recruitment, employment, talent acquisition, and related business purposes. You must not:

• Use the Services for unlawful, fraudulent, abusive, or discriminatory activities;
• Upload or submit information that you do not have the right to use;
• Attempt to gain unauthorized access to the Services or another User’s account;
• Interfere with or disrupt the operation of the Services;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services, except where expressly permitted by applicable law;
• Copy, reproduce, resell, lease, sublicense, or commercially exploit the Services without authorization;
• Use automated means to scrape or extract data from the Services without permission;
• Introduce malicious code, viruses, or other harmful technologies;
• Use the Services to infringe intellectual property, privacy, or other rights of third parties;
• Use the Services to discriminate unlawfully against Candidates;
• Attempt to circumvent security, access controls, usage restrictions, or subscription limitations; or
• Use Xorofy to build or operate a competing service through unauthorized copying or extraction of the platform or its functionality.

Xorofy reserves the right to suspend or restrict access where it reasonably believes that the Services are being misused or these Terms are being violated.

10. Privacy and Personal Data

Your use of Xorofy is also subject to our Privacy Policy, which explains how personal information is collected, used, stored, and protected. Please review the Xorofy Privacy Policy for further information. Where a Customer uses Xorofy to process Candidate Data or other personal information, the Customer remains responsible for determining the appropriate legal basis for such processing and for complying with applicable data protection requirements. Depending on the nature of the Services and applicable law, Xorofy may act as a service provider, processor, or other appropriate data-processing role on behalf of a Customer.

11. Third-Party Integrations

Xorofy may integrate with third-party services, including calendar, video conferencing, authentication, job boards, and other external platforms. Examples may include Google services, Microsoft Teams, and Zoom. Use of third-party integrations may be subject to the applicable third party’s terms, policies, permissions, and availability. Xorofy is not responsible for the availability, functionality, security, or policies of third-party services that are outside Xorofy’s control. Where a User connects a third-party account to Xorofy, the User represents that they have the authority to authorize the applicable integration.

12. Intellectual Property

All rights, title, and interest in and to the Services, including the Xorofy platform, software, technology, interfaces, designs, logos, trademarks, documentation, graphics, and other proprietary materials, remain the property of Xorofy or its licensors. Except for the limited access rights expressly granted under these Terms, no rights are transferred to you. You may not reproduce, modify, distribute, publicly display, sell, license, or create derivative works based on the Services without prior written authorization from Xorofy.

13. Customer Feedback

If you provide suggestions, recommendations, ideas, or other feedback regarding Xorofy, you grant Xorofy the right to use that feedback without restriction or obligation, including for improving, developing, and enhancing the Services. Such use will not transfer ownership of Customer Data to Xorofy.

14. Subscription, Fees, and Payment

Certain features of Xorofy may require a paid subscription. Where applicable, subscription fees, billing frequency, subscription limits, payment terms, and other commercial conditions will be communicated during the purchasing or subscription process or established through a separate agreement with the Customer. Customers agree to provide accurate billing information and authorize Xorofy or its designated payment provider to process applicable charges. Unless otherwise stated in a written agreement:

• Subscription fees are payable according to the selected billing cycle;
• Fees are generally non-refundable except where required by applicable law or expressly agreed otherwise;
• Taxes, duties, levies, or similar charges may be applicable depending on the Customer’s location; and
• Failure to make required payments may result in suspension or termination of access.

15. Free Trials and Promotional Access

Xorofy may occasionally provide free trials, demonstrations, promotional access, or limited versions of the Services. Unless otherwise stated, such access is provided on an “as available” basis and may be subject to limitations. Xorofy reserves the right to modify, suspend, or discontinue promotional access at any time.

16. Service Availability

Xorofy will make commercially reasonable efforts to maintain the availability and reliability of the Services. However, uninterrupted availability cannot be guaranteed. The Services may occasionally be unavailable due to maintenance, upgrades, technical issues, security incidents, internet or telecommunications failures, third-party service interruptions, or circumstances beyond Xorofy’s reasonable control.

17. Security

Xorofy maintains administrative, technical, and organizational measures designed to protect the Services and information processed through them. However, no internet-based system can be guaranteed to be completely secure. Customers and Users are responsible for maintaining appropriate security practices, including protecting credentials, controlling access, and notifying Xorofy of suspected unauthorized access.

18. Confidentiality

Each party agrees to protect confidential information received from the other party and to use such information only for purposes related to the Services or applicable business relationship. Confidential information does not include information that:

• Is or becomes publicly available without breach of these Terms;
• Was lawfully known before disclosure;
• Is independently developed without use of confidential information; or
• Is lawfully received from a third party without confidentiality obligations.

A party may disclose confidential information where required by law, regulation, court order, or governmental authority, subject where legally permitted to prior notice to the other party.

19. Suspension and Termination

Xorofy may suspend or restrict access to the Services if:

• You materially violate these Terms;
• Your use creates a security or operational risk;
• You engage in unlawful or abusive activity;
• Required payments remain unpaid; or
• Suspension is necessary to comply with applicable law or a legal obligation.

Customers may terminate their subscription in accordance with the applicable subscription terms or commercial agreement. Upon termination, access to the Services may cease and Customer Data may become unavailable in accordance with Xorofy’s applicable data retention and deletion practices. Customers are responsible for exporting any data they require before termination, subject to the functionality available under their subscription and applicable retention requirements.

20. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. Xorofy does not warrant that:

• The Services will always be uninterrupted or error-free;
• The Services will meet every specific business requirement;
• AI-generated results will always be accurate or complete;
• Candidate recommendations or rankings will result in successful hiring outcomes;
• Recruitment decisions made using the Services will produce a particular result; or
• All defects or errors will be identified or corrected immediately.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Xorofy and its affiliates, officers, employees, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, or data, arising from or related to the use of or inability to use the Services. To the maximum extent permitted by applicable law, Xorofy’s aggregate liability arising from or relating to the Services will be limited to the amount paid by the Customer to Xorofy for the Services during the twelve (12) months immediately preceding the event giving rise to the claim. These limitations do not apply to liability that cannot legally be limited or excluded under applicable law.

22. Indemnification

To the extent permitted by applicable law, Customers agree to defend, indemnify, and hold harmless Xorofy, its affiliates, officers, employees, and service providers from claims, liabilities, damages, losses, and expenses arising from:

• The Customer’s or its Users’ violation of these Terms;
• Customer Data submitted through the Services;
• The Customer’s unlawful or unauthorized use of the Services;
• The Customer’s recruitment, employment, or hiring decisions; or
• The Customer’s violation of applicable laws or third-party rights.

23. International Use

Xorofy is intended for use by Customers and Users in multiple jurisdictions. Because laws governing employment, recruitment, privacy, artificial intelligence, data protection, and automated decision-making vary between jurisdictions, Customers are responsible for ensuring that their use of Xorofy complies with the laws applicable to their organization and recruitment activities. Nothing in these Terms should be interpreted as legal advice.

24. Changes to These Terms

Xorofy may update these Terms from time to time to reflect changes to the Services, applicable laws, security requirements, or business practices. When material changes are made, Xorofy may provide reasonable notice through the website, the Services, email, or other appropriate means. The updated Terms will become effective on the date stated in the updated Terms. Continued use of the Services after the effective date constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

25. Governing Law and Dispute Resolution

These Terms are intended to apply internationally. Unless otherwise agreed in a separate written agreement with a Customer, the parties will seek to resolve disputes arising from the Services or these Terms through good-faith discussions before pursuing formal proceedings. Where a separate written agreement between Xorofy and a Customer contains governing-law, jurisdiction, or dispute-resolution provisions, those provisions will take precedence over this section. Nothing in these Terms prevents a party from seeking urgent or equitable relief where such relief is available under applicable law.

26. Force Majeure

Xorofy will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, acts of government, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, widespread cybersecurity incidents, power failures, pandemics, or failures of third-party infrastructure.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

28. Entire Agreement

These Terms, together with any applicable subscription agreement, order form, service agreement, privacy policy, or other written agreement between Xorofy and a Customer, constitute the agreement governing your use of the Services. In the event of a conflict between these Terms and a separately executed written agreement, the separately executed agreement will prevail to the extent of the conflict.

29. Contact Us

If you have questions regarding these Terms or the Xorofy Services, you may contact us at: Xorofy Impetus Systems (Pvt.) Ltd. Email: support@xorofy.com Website: https://xorofy.com/ For privacy-related questions or requests, please refer to our Privacy Policy. Last Updated: August 5, 2026